Privacy Policy

Last updated: 18 April 2026

JTX IT Consultancy Limited (”JTX IT”, “we”, “us”, “our”) is committed to protecting your personal information and handling it responsibly. This policy explains what information we collect, how we use it, and your rights in relation to it.

We operate across New Zealand, the United Kingdom, and the Asia-Pacific region. Where applicable, we comply with the New Zealand Privacy Act 2020 and the UK General Data Protection Regulation (UK GDPR).

1. Who we are

JTX IT Consultancy Limited is the data controller for personal information collected through this website and in connection with our services. Our registered address is 20E Mackenzie Street, Te Atatu South, Auckland 0610, New Zealand.

For privacy enquiries, contact us at sales@jtxit.com.

2. Personal information we collect

We may collect the following categories of personal information:

• Contact and identity information — name, email address, phone number, job title, and organisation, provided when you complete a contact or enquiry form.
• Communications — the content of messages you send us, including enquiries, feedback, and correspondence.
• Marketing preferences — email address and subscription status if you sign up to receive updates from us.
• Website usage data — pages visited, time on site, referral source, browser type, and device information, collected through analytics tools.
• Cookies and similar technologies — see Section 8 below.

We do not knowingly collect personal information from children under 16.

3. How we collect your information

We collect personal information:

• Directly from you when you submit a form, send us an email, or contact us by phone.
• Automatically when you visit our website, through analytics and cookie technologies.
• Occasionally from publicly available sources such as LinkedIn, where relevant to our services.

4. How we use your information

We use your personal information to:

• Respond to enquiries and provide information about our services.
• Deliver and manage consulting engagements and related services.
• Send you updates, insights, or marketing communications where you have opted in or where we have a legitimate interest in doing so.
• Improve the performance and content of our website.
• Comply with our legal and regulatory obligations.

5. Legal basis for processing (UK and EEA)

Where UK GDPR applies, we rely on the following legal bases:

• Legitimate interests — to respond to enquiries, improve our services, and communicate with prospective and current clients.
• Contract performance — where processing is necessary to deliver services you have engaged us for.
• Consent — for marketing communications where you have opted in. You may withdraw consent at any time.
• Legal obligation — where we are required to process information to meet legal requirements.

6. Data sharing and third parties

We do not sell your personal information. We may share it with trusted third-party service providers — such as email platforms, website hosting services, and analytics tools — where necessary to operate our business. These providers are contractually required to handle your data securely and only for the purposes we specify.

We may also disclose information where required by law, a court order, or a regulatory authority.

7. International data transfers

As a business operating across New Zealand, the United Kingdom, and the Asia-Pacific region, your information may be processed or stored in countries other than your own. Where transfers occur outside of New Zealand or the UK, we take steps to ensure an adequate level of protection is in place, consistent with applicable privacy legislation.

8. Cookies

Our website uses cookies and similar tracking technologies to understand how visitors use our site and to improve their experience. These include:

• Essential cookies — required for the website to function correctly.
• Analytics cookies — used via Google Analytics to collect aggregated, anonymised data on site usage. You can opt out of Google Analytics tracking via Google's opt-out tool.

You can control cookies through your browser settings. Disabling certain cookies may affect the functionality of this site.

9. Data retention

We retain personal information only for as long as necessary for the purposes described in this policy, or as required by law. Enquiry and contact records are generally retained for up to three years. Marketing subscription records are retained until you unsubscribe or request removal.

10. Security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

11. Your rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you.
• Request correction of inaccurate or incomplete information.
• Request deletion of your personal information, subject to any legal obligations to retain it.
• Object to or restrict certain processing activities.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with a supervisory authority (for UK individuals, the Information Commissioner's Office; for NZ individuals, the Office of the Privacy Commissioner).

To exercise any of these rights, please contact us at sales@jtxit.com. We will respond within the timeframes required by applicable law.

12. Links to third-party websites

This website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external sites you visit.

13. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page indicates when the policy was last revised. Continued use of our website following any changes constitutes acceptance of the updated policy.

14. Contact us

For any questions, requests, or concerns regarding this Privacy Policy or our data handling practices, please contact us at:

JTX IT Consultancy Limited
20E Mackenzie Street, Te Atatu South, Auckland 0610, New Zealand
sales@jtxit.com